Search FAQs

What is the warranty on a depot repaired drive?

Issue:
Warranty on a Greensboro repaired drive?

Product Line:
Altivar Drives and Altistart Softstarts

Environment:
All models and serial numbers

Resolution:
There is a 1 year (from shipment date) warranty on all depot repaired devices but this is not within the CCC or the Drives Product Support Group. Warranty replacement from the depot (SE-IRS) needs to be processed by the depot. Contact them directly

SE Industrial Repair Services

Customer Service
Phone: 800.950.9550 (US)
Phone: 877.677.8151 (Canada)
Fax: 336.668.4878 (US)
Fax: 859.817.3883 (Canada)
e-mail: Industrialrepair@schneider-electric.com