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If something happens to the administrator (for instance, if he dies) is there any way to make the reset function ?

Goals and Symptoms

If something happens to the administrator (for instance, if he dies) is there any way to make the reset function ?

Facts and Changes

Biometric key switch
XB5S

Causes and Fixes

In case the administrator dies or if his finger is cut, or more simply, if one OEM sends a machine with the product not reseted, then there is a procedure to reinitialize it. However, this procedure is confidential, and the customer will have to contact Schneider offices and give the serial number of the product, in order to be able to initialize his product.


Legacy KB System (APS) Data: RESL197916 V1.0, Originally authored by LaBe on 02/27/2009, Last Edited by LaBe on 02/27/2009
Related ranges: Harmony XB5

Schneider Electric United Arab Emirates

If something happens to the administrator (for instance, if he dies) is there any way to make the reset function ?

Goals and Symptoms

If something happens to the administrator (for instance, if he dies) is there any way to make the reset function ?

Facts and Changes

Biometric key switch
XB5S

Causes and Fixes

In case the administrator dies or if his finger is cut, or more simply, if one OEM sends a machine with the product not reseted, then there is a procedure to reinitialize it. However, this procedure is confidential, and the customer will have to contact Schneider offices and give the serial number of the product, in order to be able to initialize his product.


Legacy KB System (APS) Data: RESL197916 V1.0, Originally authored by LaBe on 02/27/2009, Last Edited by LaBe on 02/27/2009
Related ranges: Harmony XB5

Schneider Electric United Arab Emirates

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