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UPS does not shut down after power-related events when configured with PowerChute Business Edition
Issue:
UPS does not shut down after power-related events (“Power Failed” or “Low Battery” events).

Product:
PowerChute Business Edition v9.2.1 and higher

Environment:
UPS devices with the C postfix, e.g. SMT 750C, SMC 1500C

Solution:

Upgrade your UPS firmware to the latest revision to resolve the issue. For more information, see Knowledge Base article FA279197 available on the APC website.

Schneider Electric United Arab Emirates

UPS does not shut down after power-related events when configured with PowerChute Business Edition
Issue:
UPS does not shut down after power-related events (“Power Failed” or “Low Battery” events).
   
Product:
PowerChute Business Edition v9.2.1 and higher

Environment: 
UPS devices with the C postfix, e.g. SMT 750C, SMC 1500C

Solution:

Upgrade your UPS firmware to the latest revision to resolve the issue. For more information, see Knowledge Base article FA279197 available on the APC website.

Schneider Electric United Arab Emirates

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