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Schneider Electric Gulf Countries and Pakistan Website

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We installed version Sepam SFT2841 _V17.2. & not able to connect to the relays with usb port & sepam to my laptop it assigned it to COM6, In SFT2841 we can only choose between COM1-COM4.It does not change port if we change usb port.

Issue:
Sepam 2841 com port connection issue
image.png

Environment/Product line:
Sepam relay

Resolution:
In the SFT2841 you can choice the port6 see below the screenshot.
The first it takes the port number that you used the previous time but the next connection you have the choice and you can connect to the Sepam correctly.
image.png

Schneider Electric United Arab Emirates

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