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Redefine your maintenance strategy today and make a real impact in your company

We know how challenging it can be to manage your assets in a context of high-speed electrification with renewables impacting power quality, energy costs rising, and scarcity of people. Yet, your number one priority is to keep your operations running and minimise downtime and related costs. As an EcoCare member, you can take real action as we help you:
  • Reduce by up to 75% electrical failure risk and unplanned downtime.*
  • Reduce by up to 40% on-site activities and planned downtime costs.** 
  • Extend asset lifespan and avoid carbon emissions.

* This percentage is non-contractual and is based on our experience and expertise for the main root cause of electrical failure risk observed in low and medium-voltage equipment and for which Schneider Electric has developed solutions.

** This percentage is non-contractual and is based on the time between two manufacturer maintenance activities for low and medium voltage equipment which can be extended by up to 2 years compared to a traditional calendar-based maintenance contract, from 3 to 5 years. This percentage also applies to the average maintenance intervals for modular data centre systems (UPS, Switchgear, and Cooling).

What's EcoCare membership?

EcoCare is all about exclusivity. You’ll get proactive insights into your operation supported by our deep expertise throughout the entire equipment and system lifecycle. As an EcoCare member, you’ll get:

  • Faster response times to technical and emergency support.
  • Access to our services experts, combined with innovative digital capabilities.
  • A unique digital experience to make the management of your daily operations much easier.
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EcoCare gathers the best from our people, expertise, and digital capabilities

With EcoCare membership, we offer the depth of our expertise combined with innovative digital capabilities across the equipment and system lifecycle. Unlock the full potential of your connectable products and systems and rely on our experts to proactively monitor 24/7, support, maintain, fix, advise, and empower your team.

service consultant from Network Operation Center provides remote support

Advanced support

Exclusive access to our experts and support team, on-site and remotely, along with a dedicated customer success management team.
remote services consultant monitoring equipment lifecycle through digital capabilities

Monitoring and optimisation

24/7 remote monitoring and alarming by our remote experts, along with consultancy with advanced algorithms and predictive analytics.
service technician on the way to provide emergency on-site maintenance support

Faster response and member rates

Exclusive response time for emergency support and member rates for spare parts and other services.
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Unique digital experience

Access to a personalised digital experience with mySchneider, including visibility of your assets under management, chat, specialised trainings, and others.

EcoCare offers

EcoCare for electrical distribution equipment

The membership offers exclusive priority access to our experts and support combined with innovative digital capabilities across the electrical distribution equipment lifecycle.

EcoCare for modular data centres

Single and comprehensive service membership for all the technologies of your modular data centre, helping you boost uptime while reducing operational costs and supporting your team's empowerment with advanced training.

EcoCare for single-phase UPS

EcoCare membership for your single-phase UPS is a comprehensive experience that supports you in optimising your OpEx costs and managing your distributed physical edge infrastructure.

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EcoCare membership insights

Nestlé Nescafé

The world’s largest soluble coffee factory improves continuity of service and power reliability with our digital-enabled service plan.
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Discover digital services on the backstage of EcoCare membership

EcoCare members benefit from best-in-class digital services enabled by EcoStruxure IoT architecture and platform along with our remote experts team from the Network Operation Centre (Connected Services Hub).
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Explore more Services offers

EcoConsult
EcoFit

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Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

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Easily find the nearest Schneider Electric distributor in your location.

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Do you have questions or need assistance? We’re here to help!

How can EcoCare membership services plan help ensuring dynamic asset and systems maintenance and sustainable operations?

Schneider Electric EcoCare membership services plan enables you to optimise your equipment and systems maintenance strategy, helping your business operations move toward a more dynamic, electrified, and decarbonised world. As an industrial technology leader and a trusted IIoT partner, Schneider Electric redefines your maintenance by offering innovative digital capabilities that provide proactive expertise to minimise downtime, maximise operational efficiency and safety, and achieve sustainability goals. Companies looking to unlock the full potential of their connectable products from the first day of their installation receive exclusive access to our experts and support team with remote monitoring, diagnosis, and resolution. Our highly qualified experts provide the best remote monitoring services through advanced algorithms and predictive analytics to troubleshoot and fix issues saving travel time and reducing footprint. Get exclusive access to a unique personalised digital experience through the mySchneider portal with visibility of assets under management and specialised training as a part of an effective maintenance plan. Schneider Electric helps industrial owners achieve critical sustainability challenges by offering EcoCare membership with 24/7 expert insights and monitoring of electrical distribution equipment, modular data centre operations, and single-phase UPS lifecycle management.