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Skip the drama by redefining your maintenance strategy today

In a world where energy costs keep rising, technologies move faster, and sustainability is more important than ever, your business operations and maintenance of your equipment and systems require much more than troubleshooting. With EcoCare membership, we can help you overcome the core challenges you face, too many times feeling like real drama for you and your team. As an EcoCare member, we can help you minimise downtime, maximise operational efficiency and safety, and reduce carbon footprint.

What's EcoCare membership?

EcoCare is all about exclusivity. You’ll get proactive insights into your operation supported by our deep expertise throughout the entire equipment and system lifecycle. As an EcoCare member, you’ll get:

  • Faster response times to technical and emergency support.
  • Access to our services experts, combined with innovative digital capabilities.
  • A unique digital experience to make the management of your daily operations much easier.
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EcoCare gathers the best from our people, expertise, and digital capabilities

With EcoCare membership, we offer the depth of our expertise combined with innovative digital capabilities across the equipment and system lifecycle. Unlock the full potential of your connectable products and systems and rely on our experts to proactively monitor 24/7, support, maintain, fix, advise, and empower your team.

service consultant from Network Operation Center provides remote support

Advanced support

Exclusive access to our experts and support team, on-site and remotely, along with a dedicated customer success management team.
remote services consultant monitoring equipment lifecycle through digital capabilities

Monitoring and optimisation

24/7 remote monitoring and alarming by our remote experts, along with consultancy with advanced algorithms and predictive analytics.
service technician on the way to provide emergency on-site maintenance support

Faster response and member rates

Exclusive response time for emergency support and member rates for spare parts and other services.
picture of digital tablet with asset health management dashboard available in mySchneider

Unique digital experience

Access to a personalised digital experience with mySchneider, including visibility of your assets under management, chat, specialised trainings, and others.

EcoCare offers

two service technicians monitoring asset health of electrical distribution equipment

EcoCare for electrical distribution equipment

The membership offers exclusive priority access to our experts and support combined with innovative digital capabilities across the electrical distribution equipment lifecycle.
two service technicians performing condition-based maintenance of modular data center equipment

EcoCare for modular data centres

Single and comprehensive service membership for all the technologies of your modular data centre, helping you boost uptime while reducing operational costs and supporting your team's empowerment with advanced training.
two services technicians analyzing the single-phase UPS optimization possibilities

EcoCare for single-phase UPS

EcoCare membership for your single-phase UPS is a comprehensive experience that supports you in optimising your OpEx costs and managing your distributed physical edge infrastructure.

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Start your sales enquiry online and an expert will connect with you.
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EcoCare membership insights

Nestlé Nescafé

The world’s largest soluble coffee factory improves continuity of service and power reliability with EcoStruxure™ Asset Advisor.
Two service technicians analyzing asset performance analytics dashboard

Discover digital services on the backstage of EcoCare membership

EcoCare members benefit from best-in-class digital services enabled by EcoStruxure IoT architecture and platform along with our remote experts team from the Network Operation Centre (Connected Services Hub).
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Explore more Services offers

EcoConsult
EcoFit

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Find answers now. Search for a solution on your own, or connect with one of our experts.

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Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

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Easily find the nearest Schneider Electric distributor in your location.

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Do you have questions or need assistance? We’re here to help!

How can EcoCare membership services plan help ensuring dynamic asset and systems maintenance and sustainable operations?

Schneider Electric EcoCare membership services plan enables you to optimise your equipment and systems maintenance strategy, helping your business operations move toward a more dynamic, electrified, and decarbonised world. As an industrial technology leader and a trusted IIoT partner, Schneider Electric redefines your maintenance by offering innovative digital capabilities that provide proactive expertise to minimise downtime, maximise operational efficiency and safety, and achieve sustainability goals. Companies looking to unlock the full potential of their connectable products from the first day of their installation receive exclusive access to our experts and support team with remote monitoring, diagnosis, and resolution. Our highly qualified experts provide the best remote monitoring services through advanced algorithms and predictive analytics to troubleshoot and fix issues saving travel time and reducing footprint. Get exclusive access to a unique personalised digital experience through the mySchneider portal with visibility of assets under management and specialised training as a part of an effective maintenance plan. Schneider Electric helps industrial owners achieve critical sustainability challenges by offering EcoCare membership with 24/7 expert insights and monitoring of electrical distribution equipment, modular data centre operations, and single-phase UPS lifecycle management.