{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
How can we help you today?
ENM 8.3 does not load tags from Power Monitoring Expert, 'Utility.UpdateEfSourcesException' in the diagnostic page
Issue
After configuring ENM to connect to Power Monitoring Expert (PME), ENM is able to observe events coming from PME however no tags are loaded. Diagnostic log contains the following error:
"An exception of type 'Utility.UpdateEfSourcesException' occurred and was caught."

Product
ENM 8.3 with PME 8.X

Environment
Internet Explorer

Cause
A SQL stored procedure has a variable defined as text rather than nvarchar

Resolution
*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.*
1) Open SQL Server Management Studio (SSMS) and connect to the instance where ENM databases are located
2) In the object explorer, expand the databases-> PLES_APM -> Programmability -> Stored Procedures
3) Locate [PLES_APM].[dbo].[usp_MM_xml_UpdateNodeSet] and right click on the procedure -> Tasks -> ALTER to -> New Query Editor Window
4) Search for "@Data text" (without quotes) and replace with "@Data nvarchar(max)" (without quotes)
5) Execute the statement
6) Repeat steps 3 through 5 for the stored procedure [PLES_APM].[dbo].[usp_xml_UpdateNodeSet]

Schneider Electric Australia

Explore more
Range:
Articles that might be helpful Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range: