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PME 2021 - KPI Report not saving the calculated data into the database

Product Line

Power Monitoring Expert 2021 - CU 1

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Environment

Web Application - Reports

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Issue

KPI Report not saving the calculated data into the database.

The following error message is logged into ION_Systemlog:

KPI Calculation Engine Failed. See system logs for details

"Could not load file or assembly 'MeasurementManager.Data, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null' or one of its dependencies. The system cannot find the file specified."

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Root Cause

The MeasurementManager.Data.dll file was missing from the system\ReportDataService\bin\

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Proposed Solution

Make a copy of the MeasurementManager.Data.dll file located at system\bin and place it in the system\ReportDataService\bin folder

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