How do we resolve an error related to Installscript when installing Vijeo Designer?

Issue:
Unable to install Vijeo Designer. The error "InstallScript Setup Launcher Unicode has stopped working." appears.

Product Line:
Vijeo Designer (all versions)

Resolution:
From our research, this error is due to a bug in the Flexera software used to develop the installation package of Vijeo Designer. This bug actually affects other installation packages not even related to Schneider Electric. Fortunately, the workaround to get past this error is the following:

You need to create an empty STARTUP folder in C:\ProgramData\Microsoft\Windows\Start Menu\Programs

Publié pour:Schneider Electric Belgium