PME 8.x - Failed to process your License Request file Error Code: 7189

Issue:
A customer is attempting to submit an Activation Request file through the Licensing web portal, but receives the following error message.



Product Line:
Power Monitoring Expert 8.x

Environment:
PME License web portal

Cause:
The "ActivationRequest.xml" file has been generated with the License Manager rather than the Floating License Manager.

Resolution:
Resubmit the request using the Floating License Manager following the steps in the Web Portal activation process. FA225923

Publié pour:Schneider Electric Belgium