ION9000 series meter displays dashes “----” next to real time values in ALT mode.

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Issue
ION9000 series meter displays dashes “----” next to real time values in ALT mode.
ion9000 display

Product Line
ION9000 series meter

Environment
Front Display

Cause
Expecting to see 0.000 value next to real time values.

Resolution
Make sure all the Data Mapping modules are configured properly with default inputs and have their Enabled Setup registers set. All front panel displays, and web pages use these Data Mapping modules to get their data. To resolve this issue either apply the default template via ION Setup, apply a partial framework using PME Designer application, or manual link the Data Mapping modules inputs.