This means that the connection between Smartlink EL B product and the Cloud is not operating with 3 possible reasons:
1. The connection between Smartlink ELEC and ADSL box is not good
2. ADSL box is down
3. Cloud server is down
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This means that the connection between Smartlink EL B product and the Cloud is not operating with 3 possible reasons:
1. The connection between Smartlink ELEC and ADSL box is not good
2. ADSL box is down
3. Cloud server is down