_____________________________________________________________________________________
Section 1 – Product /System/Environment information
PME2020
PME2021
_____________________________________________________________________________________
Section 2 – Issue
Logging in the WebClient Using my windows credentials fails with "The user name or password you entered is invalid"
_____________________________________________________________________________________
Section 3 – Root Cause
If the Windows Authentication setting is disabled in IIS for the default website, the one-click option won't work.
_____________________________________________________________________________________
Section 5 – Troubleshooting/Proposed Solution
Enable the Windows Authentication setting in IIS for the default website
Reset IIS and the one-click option will work.
Section 1 – Product /System/Environment information
PME2020
PME2021
_____________________________________________________________________________________
Section 2 – Issue
Logging in the WebClient Using my windows credentials fails with "The user name or password you entered is invalid"
_____________________________________________________________________________________
Section 3 – Root Cause
If the Windows Authentication setting is disabled in IIS for the default website, the one-click option won't work.
_____________________________________________________________________________________
Section 5 – Troubleshooting/Proposed Solution
Enable the Windows Authentication setting in IIS for the default website
Reset IIS and the one-click option will work.