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Error ERR_SSL_VERSION_OR_CIPHER_MISMATCH on EBX510 - How to Fix a Communication Fault?

Article available in these languages: Spaans, Frans, Nederlands

This error is fixed after updating the COMX510 or EBX510 to its latest firmware version.

See also the Com'X 510 - EBX510 Energy Server User manual:
https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=ComX510UserManual_DOCA0098EN_12.pdf&p_Doc_Ref=DOCA0098EN

See this video about the firmware upgrade: Com'X 510 Commissioning: 1 Upgrade Firmware and Access the UI

Link to the said video:  https://youtu.be/nZiwGgYl_A4

Note: It is recommended that you back up the COMX510 or EBX510 configuration in the Maintenance menu>System Configuration prior to the firmware upgrade.

Error ERR_SSL_VERSION_OR_CIPHER_MISMATCH en EBX510


A copy of the COMX510 or EBX510 configuration can be made using a USB device, as the procedure in the user manual indicates. (page 114 in the said manual)

EBX510 save configuration to USB

In case of problems when updating the gateway through any browser due to lack of access, the firmware can be updated via USB device along with the firmware file. (page 117 in the said manual)

EBX510 Upgrading Firmware via the USB Port

The latest version of firmware for COM'X 510 is 6.6.5 and can be downloaded from the link below.
https://www.se.com/ww/en/download/document/ComX_510_v6.6.5/

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Product:
EBX510
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Product:
EBX510