Assista ao vídeo e confira como o mySchneider app funciona. Conheça os principais recursos e funções do aplicativo.

Nosso aplicativo Customer Care agora é mySchneider app!
Se você já estava acostumado a usar nosso aplicativo Customer Care, saiba que agora todas as funções estão no mySchneider app. Melhor e mais fácil!
Sobre o mySchneider app
Disponível em 20 idiomas, o mySchneider app é nosso antigo aplicativo Customer Care, criado para atender as suas necessidades, oferecendo serviços personalizados, autoatendimento 24 horas e fácil acesso ao suporte especializado. Faça o download e cadastre-se para ter acesso a todos nossos serviços.
Disponível para os dispositivos iOS™ e Android™.
Online & Offline Catalog
The all-new mySchneider app provides instant access to continuously updated technical content with eCatalogue features, including FAQs, product documentation and catalogues, environmental information with Green Premium eco-label, public prices and technical courses.
-
Get answers to all your questions by searching topic-related FAQs.
-
Look up product names or references. It’s easier than ever with our auto-complete feature!
-
Use QR codes and bar codes to easily access product information.
-
Green Premium access to RoHS and REAChcompliance declarations as well as Product Environmental Profiles and End-of-Life instructions.
-
Learn from more than 1,000 courses on topics including safety, risk prevention, electrical fundamentals, operations, and maintenance.
-
Access the Schneider Electric Catalog
*on your device to see our complete range of offers.
-
Easily find your nearest retailer who sell Schneider Electric products by using geo-localization with the new retailer locator feature.
-
Two easy ways to register your products, track your installed base, and receive updates:
• Use our built-in QR code scanner
• Register using the serial number.Get a customized obsolescence assessment that provides an initial evaluation of your existing installed products, while highlighting key actions you can take to upgrade or maintain your systems and minimize any risks.
-
Put everything you need in one place
Instantly find important information and create favorites lists for:• Products
• Documentation
• FAQs
• Assets and notifications. -
Receive information relevant to your work profile
Get real-time notifications based on your interests, including technical documentation, latest product news, case resolutions, and more. -
Get more useful apps and services for your job
Let mySchneider suggest other Schneider Electric apps and services to make every job easier and more productive.*Available in selected countries
-
Follow orders status and check price and availability
• Track orders and deliveries
• View product price and lead time information**Feature available on demand.
-
Select products and share projects
• To distributors with the locator feature
• To your sales reps via personal phone directory. -
Access to Electrician Reward scheme
• Purchase Schneider Electric products with our official resellers
• Upload invoices to get loyalty points
• Convert loyalty points into Gift Reward from the Gift shop**Feature available on demand.
Precisa de ajuda?
Comece aqui!
Encontre respostas agora. Procure uma solução por conta própria ou entre em contato com um de nossos especialistas.
Falar com a equipe de suporte
Entre em contato com nossa equipe de atendimento ao cliente para obter mais informações, suporte técnico, assistência a reclamações e muito mais.
Pesquisar perguntas frequentes
Obtenha as respostas de que você precisa acessando as perguntas frequentes relacionadas ao assunto.
Falar com a equipe de vendas
Inicie sua consulta de vendas on-line que, em breve, um especialista entrará em contato com você.