Search FAQs

How do I sync Wiser Air after creating my account?

Issue:
How is Wiser Air Thermostat synced after setting up account?

Product Line:
Wiser Air thermostat

Environment:
Installation / Set Up

Cause:
Installation

Resolution:
The thermostat can be added from the Mobile App ( found on App Store or Google Play under "Wiser Air") or on www.wiserair.com.

On the Mobile App click on Menu
- Select Settings
- Tap Sync Device
- Then enter the Device Name and Wiser Code displayed on the thermostat after selecting tap to sync.
On the website click on Profile and settings
- Select Devices & Device Permissions
- Select + Sync devices
- Then enter the Device Name and Wiser Code displayed on the thermostat after selecting tap to sync.