Search FAQs
What is the warranty claims procedure for the QO2175SB and HOM2175SB?
Issue:
What is the warranty return procedure for the QO2175SB and HOM2175SB?
Product Line:
Surge Protection Devices
Environment:
Maintenance
Cause:
Device Failure
Resolution:
Claims Procedure
To make a claim under this limited warranty please follow these steps: (1) Retain the original dated sales receipt(s) from the Surgebreaker surge protective device. (2) Ask an independent repair person to write a report on the cause of the damage. Retain this report, and any and all related repair receipts. (3) File a claim under homeowner’s insurance policy. (4) Within thirty (30) days of the occurrence of the damage and prior to repairing the damaged equipment, contact Schneider Electric at (800) 877-1174, Monday through Thursday 7:00 a.m. to 5 p.m. and Friday 7:00 a.m. to 1:00 p.m. Central Time. (5) Send the purchase receipt, any repair receipt(s), damage report, and any homeowner’s insurance report, along with the damaged Surgebreaker surge protective device to: Schneider Electric, Sharyland Business Park, 5501 George McVay Drive, McAllen TX, 78503, Attn: Surgebreaker Warranty. Failure to follow this Claims Procedure as set forth above, may be grounds for refusing any limited warranty claim made hereunder.
What is the warranty return procedure for the QO2175SB and HOM2175SB?
Product Line:
Surge Protection Devices
Environment:
Maintenance
Cause:
Device Failure
Resolution:
Claims Procedure
To make a claim under this limited warranty please follow these steps: (1) Retain the original dated sales receipt(s) from the Surgebreaker surge protective device. (2) Ask an independent repair person to write a report on the cause of the damage. Retain this report, and any and all related repair receipts. (3) File a claim under homeowner’s insurance policy. (4) Within thirty (30) days of the occurrence of the damage and prior to repairing the damaged equipment, contact Schneider Electric at (800) 877-1174, Monday through Thursday 7:00 a.m. to 5 p.m. and Friday 7:00 a.m. to 1:00 p.m. Central Time. (5) Send the purchase receipt, any repair receipt(s), damage report, and any homeowner’s insurance report, along with the damaged Surgebreaker surge protective device to: Schneider Electric, Sharyland Business Park, 5501 George McVay Drive, McAllen TX, 78503, Attn: Surgebreaker Warranty. Failure to follow this Claims Procedure as set forth above, may be grounds for refusing any limited warranty claim made hereunder.
Released for:Schneider Electric Canada
Explore more
Range:
Explore more
Range:
