ION9000 Data Not Showing on Connected Panel Server

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Issue: ION9000 is serially connected to Panel Server. Registers can be read on the panel server and through Modscan but data is not populating on the panel server webpage.

Product Line:

ION9000
EcoStruxure Panel Server - Advanced
EcoStruxure Panel Server - Universal

Environment:

Panel Server Webpage

Cause: The Panel Server does not have a native device file for the ION9000.

Resolution:

A custom device file will have to be created in order to see data. This can be done in EcoStruxure Power Commission. Reference:

Custom Models for Downstream Modbus Devices (Universal and Advanced Models)