Goals and Symptoms
The communication between the ION meter and the ION Enterprise server is good. When configuring the communication module in Designer the OK button is greyed out. This prevents modifications from being completed in this module.
Facts and Changes
KEYWORDS:
Designer
ION meter
gray
grey
OK
grayed out
greyed out
ION Enterprise
comm module
communication module
ethernet
com1
com2
modem
com3
com4
fiber
Causes and Fixes
Follow the workaround below to resolve the issue:
- Drag any other module to the framework. (i.e. Arithmetic module)
- Save the module and Designer will pop-up a window asking for a user name and password.
- Enter the correct password and open the communication module again and the OK button should be available.
Attachments
(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/4b0e88a4389209d3c12575ae00109e44/fl_block_5/0.1A60?OpenElement&FieldElemFormat=gif)Date Created: May 4, 2009
Last Revised: May 5, 2009
Public
Original Author: MC
All content © 1992-2009 Schneider Electric
Legacy KB System (APS) Data: RESL198439 V1.0, Originally authored by MiNe on 05/06/2009, Last Edited by MiNe on 05/06/2009
Related ranges: ION Enterprise V5.6