Empty or missing License manager's IP address in PME 8.x

Issue
The license manager is missing the floating license server's IP address and the inserting a new IP doesn't persist as shown below. This issue will cause PME to display a no licensing error although the floating licensing manager is fully functional and licensed.



Product Line
License manager, PME 8.x

Cause
Missing registry key that stores the information about license server.

Resolution
** Disclaimer: this procedure involves registry editing, please back up the registry before modifying any section**

1- From the run command, open the registry editor by typing regedit.
2- Navigate to the following :
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Schneider Electric\Common\License
3- If the registry folder above is empty, please follow step 4. If the the registry contains "LicenseServers" and "LicensePortals" registry keys, make sure the string values have the correct formatting "port@IPAddress".
4-Create 2 new string registry keys :
Name: "LicenseServers"     Value= "27000@127.0.0.1"
Name: "LicensePortals"      Value=  "8090@127.0.0.1"
5- the port number and the IP address can be then changed from the license manager or directly from the above registry keys.

Udgivet til:Schneider Electric Danmark