What are Basic Troubleshooting steps for the CSH2 Charge Mobile Battery for Microsoft Surface Hub 2?

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Issue:

This document covers Basic Troubleshooting steps for the CSH2 Charge Mobile Battery for Microsoft Surface Hub 2

Product Line:

CSH2 Charge Mobile Battery for Microsoft Surface Hub 2

Environment:

CSH2, All Serial Numbers

Cause:

Charge Mobile Battery is a lithium-ion battery system designed to power Microsoft Surface Hub 2 on-the-go for over 100 minutes. This document will help with basic troubleshooting.

Resolution: