Calculating ROI of Monitoring and Maintenance Service Contracts for New Data Centers

There are several strategies companies can deploy for maintaining their data center’s physical infrastructure equipment (power, cooling) over its lifespan, including run-to-fail, run-to-alarm, calendar-based maintenance plans, and predictive or condition-based maintenance plans. While the value of a proactive maintenance plan provided by equipment OEMs or 3rd party service providers may be obvious to operations teams, quantifying this value in a credible way can be a challenge. In this paper, we provide a framework and introduce a tool for quantifying this value to help justify investment in monitoring and maintenance service contracts.