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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

What is the Life Cycle Assessment (LCA) for the Multi9 product range.

For Multi9 product ranges, Mean Time To Failure (MTTF) values is used for assessment of the product life cycle.

MTTF is the estimated reliability during service of the product, based on the total number of products installed and calculated on the amount of technical returns.

Multi 9 product range has been submitted to a reliability analysis leading to the conclusions of MTTF higher than 100 years.

Refer attached document containing the Declaration of Conformity for the above said.