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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Who provides support for Topaz / EPE product lines?

All Topaz products and the single phase lines of EPE were divested to MGE Office Protection Systems (owned by Eaton) in November 2007.

The three phase UPS and power distribution units of EPE are supported by APC-MGE ( which is a unit of Schneider Electric) in Costa Mesa , CA. Contact 800-523-0142 for support .