This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
ISX-GEN-ATS; Service interval exceed
Product line:
ISX-GEN-ATS
Environment:
All models, all serial numbers
Cause:
The service interval can be configured through Generator->Service->Configure.
The selections are “Disable-500hrs” (in 100hr increments), or Disable-1, 2, 3, 6 months or Yearly.
The selections are “Disable-500hrs” (in 100hr increments), or Disable-1, 2, 3, 6 months or Yearly.
Resolution:
APC by Schneider Electric recommends having preventative maintenance performed every 6 months or 200 run hours which ever come first.
Released for:Schneider Electric Egypt and North East Africa
