Issue
A ModemGate site needs to be added as a new site in ION Setup to facilitate communication with modem connected devices.

Product Line
ION Setup 3.0,3.2

Environment
ION Setup

Resolution
1. Open ION Setup in Power User Mode (leave "Single ION device configuration mode" unchecked).
- Right-click>>Insert Item...>>Site and click OK to add a new site
- Choose the Comm Link as Modem and enter the phone number, then click the "Modem configuration..." button
- Select the port settings, then click the "Modem Profile" button to access the Modem Profile Selection Wizard. This will guide you through a series of configuration screens to set up your local and remote modem

2. Add each device on the serial loop to the ModemGate site you created.
- Right click the new site you added and select Insert Item...
- Select Device and click OK.
- Configure the new device, and then click OK.

The Network Viewer should resemble the image below:

ModemGate Checklist:
- Confirm that the gateway meter's phone number is correct
- Confirm that the gateway meter's appropriate COM port is used for the gateway and ensure the protocol is set to ModemGate
- Confirm the baud rate and unit ID settings for each serial device

The video below depicts how to configure a ModemGate site using the ION Setup software.

Released for:Schneider Electric Egypt and North East Africa