When ALTIVAR 71(V5.7 IEXX) is connected with Powersuite V2.6. Software it display message:

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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

When ALTIVAR 71(V5.7 IEXX) is connected with Powersuite V2.6. Software it display message:"The remote device version is not supported", although the Powersuite Software version is updated to Patch 5 .

1. The Powersuite Software is obsolete, thus it is supporting up to drive version V2.5 IEXX only.

2. However, your ATV71 drive version is V5.7 IEXX, hence the drive software version is not supported with Power suite software and it will give the error mentioned above.

3. Accordingly, You may download the Somove Lite software from our internet to configure and monitor the drive. The mentioned ATV71 drive software version is supported with Somove Lite software.

>> The Somove can be downloaded from the following link:
http://download.schneider-electric.com/files?p_File_Id=307069003&p_File_Name=SoMove_lite_1.9.2.0.htm

4. According to the Cable Reference:
>> The cable "TCSMCNAM3M002P" (RJ45 to USB cable) should be used to connect the drive with PC / Laptop.

TCSMCNAM3M002P datasheet
http://download.schneider-electric.com/files?p_File_Id=113910944&p_File_Name=BBV28000_00.pdf

Released for: Schneider Electric Egypt and North East Africa

Published on:4/27/2014Last Modified on:3/20/2025

Range:

Altivar 71

Range:

Altivar 71

Released for: Schneider Electric Egypt and North East Africa

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