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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

The Twido is locked and he needs the password Is there any possible to unlock the password or break the password?

If a user Forget password for Twido configuration, there is no Master password to break the old forgotten password.

Is it a password in the application file ? in this case Could you send me your application (XAR file or TWD file).

If the password is loss and if you have not a copy of the program, it is not possible to recover the program.

Other solution: visualize the code (for example print it) and write into a new twido application manually