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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Why is the NBES0201 Particle Sensor not visible in NetBotz Advanced View
After connecting the NBES0201 Particle Sensor to one of the 4 ports on the NBPD0122 Sensor Pod 120, it is not seen in the list of available sensors in Advanced View.
Environment
NetBotz v2 and v3
Cause
Configuration of External Ports required
Resolution
Go to Configuration in Advanced View.
Under Pod/Sensor Settings, double click on the Sensor Pods icon and then click on the External ports button.
On the Port ID that the particle sensor is connected to, select Particle Sensor PS-100 from the Sensor Type drop-down list.
Assign a Port Label to the sensor if required, and then click OK.
Environment
NetBotz v2 and v3
Cause
Configuration of External Ports required
Resolution
Go to Configuration in Advanced View.
Under Pod/Sensor Settings, double click on the Sensor Pods icon and then click on the External ports button.
On the Port ID that the particle sensor is connected to, select Particle Sensor PS-100 from the Sensor Type drop-down list.
Assign a Port Label to the sensor if required, and then click OK.
Released for:Schneider Electric Egypt and North East Africa
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