This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
How to check the model and serial number of an InRow Cooling Unit.
Product line:
ACRC100, ACSC100, ACRD100, ACRD200, ACRC101, ACSC101, ACRD101, ACRD201.
Environment:
All serial numbers.
Cause:
To help tech support identify the unit and its warranty status.
Resolution:
Press the < ESC> button until you get to the “ON/STANDBY” screen. Then use the down arrow to scroll though the display. When you get to the screen “ABOUT INROW” stop and make sure the arrow on the left side of the display is pointing at it and the hit the <ENTER/RETURN> button.
Now you have access to:
MODEL
SERIAL NUMBER
FIRMWARE
HARDWARE
MFG DATE
APP
AOS VERSION
How to check the model and serial number of an InRow Cooling Unit.
Product line:
ACRC100, ACSC100, ACRD100, ACRD200, ACRC101, ACSC101, ACRD101, ACRD201.
Environment:
All serial numbers.
Cause:
To help tech support identify the unit and its warranty status.
Resolution:
Press the < ESC> button until you get to the “ON/STANDBY” screen. Then use the down arrow to scroll though the display. When you get to the screen “ABOUT INROW” stop and make sure the arrow on the left side of the display is pointing at it and the hit the <ENTER/RETURN> button.
Now you have access to:
MODEL
SERIAL NUMBER
FIRMWARE
HARDWARE
MFG DATE
APP
AOS VERSION
Released for:Schneider Electric Egypt and North East Africa
