This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
How do I wire an SURT15KRMXLT or SURT20KRMXLT with an SBP20KP Bypass Panel?
Product Line:
Smart-UPS Online
Environment:
SURT15KRMXLT or SURT20KRMXLT, All Serial Numbers
SBP20KP, All Serial Numbers
Cause:
An external wrap-around bypass makes it possible to upgrade or replace your UPS with zero downtime. It also allows you to quickly restore power to your load in case of catastrophic failure.
Resolution:
The attached install guide gives you detailed diagrams on how to wire your SURT15K/SURT20K with an SBP20KP external bypass as well as a stepdown transformer (if your installation calls for one).