This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Pieces of the gaskets are loose or falling off.
Product Line:
Vertical Exhaust Duct Kits
Environment:
All versions and serial ranges
Cause:
If the gasket is not installed properly it will not adhere.
Resolution:
The installation manual has been updated with instructions for correctly installing gaskets to the top of the duct, and NetShelter door frame.
You can also find a gasket installation video from Trim-Lok at this link: https://www.trimlok.com/rsinstall
There is also a document attached below that explains correct installation of the gasket.
Spare Gaskets:
We may have 8.4m pieces of the gasket used on the door frame in stock as spare part 0J-827-0292A.
We do not have spares for the gasket used atop the duct. It's Trim-Lok pn: X-1153HT-SINGLE. (HT, Black, single) Trim-Lok sells this by the 1,000 foot box.
https://www.trimlok.com/rubber-extrusion/epdm-seal/d-profile/1153-series
Pieces of the gaskets are loose or falling off.
Product Line:
Vertical Exhaust Duct Kits
Environment:
All versions and serial ranges
Cause:
If the gasket is not installed properly it will not adhere.
Resolution:
The installation manual has been updated with instructions for correctly installing gaskets to the top of the duct, and NetShelter door frame.
You can also find a gasket installation video from Trim-Lok at this link: https://www.trimlok.com/rsinstall
There is also a document attached below that explains correct installation of the gasket.
Spare Gaskets:
We may have 8.4m pieces of the gasket used on the door frame in stock as spare part 0J-827-0292A.
We do not have spares for the gasket used atop the duct. It's Trim-Lok pn: X-1153HT-SINGLE. (HT, Black, single) Trim-Lok sells this by the 1,000 foot box.
https://www.trimlok.com/rubber-extrusion/epdm-seal/d-profile/1153-series