Search FAQs

This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Are there instructions showing the proper way to install the gasket material of a Vertical Exhaust Duct Kit?

Issue:
Pieces of the gaskets are loose or falling off.

Product Line:
Vertical Exhaust Duct Kits

Environment:
All versions and serial ranges

Cause:
If the gasket is not installed properly it will not adhere.

Resolution:
The installation manual has been updated with instructions for correctly installing gaskets to the top of the duct, and NetShelter door frame.
You can also find a gasket installation video from Trim-Lok at this link: https://www.trimlok.com/rsinstall
There is also a document attached below that explains correct installation of the gasket.

Spare Gaskets:
We may have 8.4m pieces of the gasket used on the door frame in stock as spare part 0J-827-0292A.
We do not have spares for the gasket used atop the duct. It's Trim-Lok pn: X-1153HT-SINGLE. (HT, Black, single) Trim-Lok sells this by the 1,000 foot box.
https://www.trimlok.com/rubber-extrusion/epdm-seal/d-profile/1153-series