{}

Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
Search FAQs
Power Monitoring Expert - I have an ION 7650v410 or ION8800 v362 framework and cannot use this meter in the EN50160:2010 report
Product /System/Environment information
Initially reported for PME8.x and ION7650 v410
After reported for PME2020/PME2020Cu1/PME2020Cu2
ION 8800 meters with the v362 framework (or higher)


Issue

In PME8.x, When I try to run the EN50160:2010 report and include an ION 7650 meter with the v410 framework I see a message saying:

Source <my meter name> does not support the EN50160:2010 Standard. Remove it from the report and run again.

In PME2020/PME2020Cu1/PME2020Cu2, the same happens when t
rying to run the EN50160:2010 report and include an ION 8800 meter with the v362 framework (or higher)

Root Cause
This is happening because the CFG_ItemValue table in ION_Network does not include this new framework in the list of frameworks that support the EN50160 report.

Resolution
To correct this, run the following SQL statement to update CFG_ItemValue.
The store procedure call that the installer executes is the following. It can be adapted to insert the above list of frameworks. (Example below is adding template: 7650_FAC-PQ_V4.1.0.0.1)


USE ION_Network

EXEC [spCFG_AppendToItemValueByName] 'EN50160_V2010_Frameworks', '7650_FAC-PQ_V4.1.0.0.1', '·'

Additional notes

In PME2020, It is recommended to deploy the latest CU.
For PME2020Cu2 (an earlier versions). The issue has been reported as a bug, The PME 9.0/2020 bugs will be reviewed by the triage committee and may be included in a future CU for those releases if deemed critical enough. (This resolution will be updated to reflect the new information)


The following have been identified as missing as part of the bug entries. There may be more missing as time progresses and the FW groups release more framework versions.
8650A_FAC_V4.3.0.0.1
8650B_FAC_V4.3.0.0.1
8800A_FAC_61850_V3.7.0.0.0
8800A_FAC_V3.7.0.0.0
8800B_FAC_61850_V3.7.0.0.0
8800B_FAC_V3.7.0.0.0

Schneider Electric Egypt and North East Africa

Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.