This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Reason for MCL or CID file is hidden or gray in Easergy Micom Px4x relay's setting file.
Product family: Easergy Micom Px4x relay
Resolution:
Our latest version Px4x relays that will support both edition 1 and 2.
The selection will be done via the front panel of the relay under system, you can choose either edition 1 or 2.
If they choose edition 1 then only mcl file is available.
If you have chosen edition 2, the relay supplied with The relay both edition 1 and 2.
When reay connected to the Easergy Studio, the option cid or mcl is available as per the selection in the relay during ordering
Hence you may see the MCL or CID file Hidden or showing gray color during communication with Easergy studio
Released for: Schneider Electric Egypt and North East Africa
