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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
We are facing C32CS Cannot open port in Micom P543 relay .what is the reason for this?
It's linked with the Easergy Studio installation. A proper installation of Easergy Studio shall prevent this issue.

After installation ,Please check if ports are set correctly (COM port number) &
Please check, if they used Ethernet connection and propose they use "Quick Connect" with defaults (beside IP addr) if you will communicate though Ethernet

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