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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

How to configure Security Expert to send E-mail on Events?

You can configure Security Expert server to connect to and send notifications by email through an SMTP server. E-mail on Event feature is included in Security Expert base license.

From Global Settings | Email, configure E-mail settings which Security Expert server will use to send E-mails. You may test notifications by entering an email address then click Test E-mail Settings to check your configuration.

Machine generated alternative text:GENERAL E-MAIL SETTINGS DISPLAY SOUND E-MAIL SMTP SETTINGS SMTP Mail server SMTP Poi Use SSL SMTP Logon SMTP Password SMTP Timeout Sender E-mail Address Sender Display Name Test E-mail Address Test E-mail Settings

Create an event filter, if not already created, for events the will trigger the email (Ex. Door events)

2.a Select the ADD icon

Machine generated alternative text:EVENT FILTERS SAVE FIND REFRESH DELETE

2.b. Name the Event Filter Door Events and then select the EVENT TYPES tab

Machine generated alternative text:GENERAL EVENT TYPES GENERAL Name Name (Second Language) RECORD HISTORY Created Last Modified Last Modified by RECORDS Door Events 10/11/2018 PM <not set>

2.c From the EVENT TYPES tab, set the following

Include All Event Types: Deselected

Select the Add button

Machine generated alternative text:GENERAL EVENT TYPES RECORDS INCLUDEALL EVENT TYPES ¯finciude All Event Types EVENT TYPES Delete Na

2.d Expand the All Door Events folder and select the required events.

2.f Save your settings

Machine generated alternative text:SAVE

Create Action to enable you to trigger a process, E-mail notification, that runs automatically when specific events occur.

3.a Navigate to Events | Actions.

3.b From the GENERAL tab, set the following;

Name: Door Events

Type: Send E-mail

Event Filter: Select event filter created from the last step.

Machine generated alternative text:GENERAL GENERAL Name Name (Second Language) CONFIGURATION Type Event Filter P TZ Command Popup Camera Camera Script E-MAIL SETTINGS E-mail Address Subject Message RECORD HISTORY Created Last Modified Last Modified by Door Events Door Events Send E-mail <not set> Default Camera Associated with Event <not set> <not set> 3/4/2019 10:1 5:06 PM Admin