This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
As per the manual, the relay performs continuous self-checking, if an error is detected then an error
message will be displayed, a maintenance record will be logged and the relay will reset
(after a 1.6 second delay).
If the problem was transient in nature then the relay should reboot correctly and continue in operation.
A permanent problem (for example due to a hardware fault) will generally be detected on the power up sequence, following which the relay will display an error code and halt.
Thanks to contact your local after sales/service team to solve this issue.
message will be displayed, a maintenance record will be logged and the relay will reset
(after a 1.6 second delay).
If the problem was transient in nature then the relay should reboot correctly and continue in operation.
A permanent problem (for example due to a hardware fault) will generally be detected on the power up sequence, following which the relay will display an error code and halt.
Thanks to contact your local after sales/service team to solve this issue.
Released for:Schneider Electric Egypt and North East Africa
