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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

I have an older SBO/EBO version, can I upgrade to latest EBO version?

System upgrades need to be performed in a prescribed sequence to ensure there is no loss of configuration or historical data. It is highly recommended that the Web Help procedures starting with the System Upgrade Workflows topic are followed carefully. See Functionality Upgrade section in WebHelp.
WebHelp article can be found here:
System upgrade overview


Any SmartStruxure solution that is currently at 1.9 or higher can be upgraded directly to EBO V3.2. SBO V1.5, 1.6 and 1.7 can be upgraded firstly to 2.0, then on to 3.2. SBO V1.8 can upgraded firstly to V3.1, then on to V3.2.
It is important to read the current and ending version release Notes which can be found here:
StruxureWare Building Operation v 1.5.0 Release Notes
StruxureWare Building Operation v 1.6.0 Release Notes
StruxureWare Building Operation v 1.7.0 Release Notes
StruxureWare Building Operation v 1.8.0 Release Notes
StruxureWare Building Operation v 1.9.1 Release Notes
EcoStruxure Building Operation v 2.0.1 Release Notes

EcoStruxure Building Operation v 3.0.1 Release Notes
EcoStruxure Building Operation v 3.1.1 Release Notes

EcoStruxure Building Operation v 3.2.1 Release Notes

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