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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
How can I reset Hotel Room Controller "HRC" to factory default?

Resetting to factory default will remove all the current HRC configuration and set it back as it is coming out from the factory.

WARNING: PLEASE USE WITH CAUTION:
Please backup (export) your current configuration if you want to restore HRC to the current configuration after a reset to factory default.
Please note that restoring from a backup file will restore the HRC configuration except for the  following parameters:
Room number
IP configuration
BACnet configuration

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