This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Forgot SP-C-WEB admin password and need to reset it.
Product Line:
Security Expert, SP-C-Web
Resolution:
If the administrator's password on a SP-C-WEB controller has been lost, the controller will need to have the programming reset by defaulting the controller. Once the controller has been defaulted a programming backup can be restored.
A programming backup cannot be taken without an administrator password so it is recommended to regularly backup the SP-C-WEB programming.
Forgot SP-C-WEB admin password and need to reset it.
Product Line:
Security Expert, SP-C-Web
Resolution:
If the administrator's password on a SP-C-WEB controller has been lost, the controller will need to have the programming reset by defaulting the controller. Once the controller has been defaulted a programming backup can be restored.
A programming backup cannot be taken without an administrator password so it is recommended to regularly backup the SP-C-WEB programming.
Released for:Schneider Electric Egypt and North East Africa
