This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue :
“Full DR Alarm” appear in P442_E0 software.
Environment/Product line:
Micom P40 relays.
Resolution:
As written on manual, the customer need to extract disturbance record before try to reset the alarm after that will try to clear from the HMI or Easergy studio software.
Please ensure that you extract all DR to clear the alarm, the alarm is still present when DR capacity is over 70%, if you extract only 2 or 3 disturbance, it's possible to not be under 70% and it is not possible to reset the Alarm.
If you face any issue after try above, please contact your local Schneider customer care with archive file with setting, PSL, event and DR extracted from device.
“Full DR Alarm” appear in P442_E0 software.
Environment/Product line:
Micom P40 relays.
Resolution:
As written on manual, the customer need to extract disturbance record before try to reset the alarm after that will try to clear from the HMI or Easergy studio software.
Please ensure that you extract all DR to clear the alarm, the alarm is still present when DR capacity is over 70%, if you extract only 2 or 3 disturbance, it's possible to not be under 70% and it is not possible to reset the Alarm.
If you face any issue after try above, please contact your local Schneider customer care with archive file with setting, PSL, event and DR extracted from device.
Released for:Schneider Electric Egypt and North East Africa
