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This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.

Changing NetBotz 750/755 hostname may result in change of device IP.

Issue:
Changing NetBotz 750/755 hostname may result in change of device IP.

Product Line:
NetBotz 5.x

Environment:
NBRK0750 NBWL0755/NBWL0756
DHCP


Cause:
Upon initial change of the NetBotz 750 / 755 hostname (under Settings-->System-->Network), the NetBotz unit when using DHCP may obtain a different IP address.

Resolution:
The only way to avoid this is by using a DHCP reservation or by statically assigning an IP to the NetBotz appliance.

Schneider Electric Egypt and North East Africa

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