This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
If the Easy UPS Line Interactive is frequently on AVR when the input power is stable we recommend, changing the default input voltage. This can be done through the UPSCAPO software v3.2.6 or later.
In the software, select Voltage Setting in the UPS Settings tab.
Select Yes in the popup box. Warning: The software and UPS will turn off. Please ensure there is no load connected.
Select the desired Output Voltage. The options are 220v, 230v or 240v.
Close the software to save the voltage setting. Restart the software to start managing the software once again.
Once this has been completed the UPS should no longer go on AVR, when the input power is stable.
In the software, select Voltage Setting in the UPS Settings tab.
Select Yes in the popup box. Warning: The software and UPS will turn off. Please ensure there is no load connected.
Select the desired Output Voltage. The options are 220v, 230v or 240v.
Close the software to save the voltage setting. Restart the software to start managing the software once again.
Once this has been completed the UPS should no longer go on AVR, when the input power is stable.
Released for:Schneider Electric Egypt and North East Africa
