This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
Users requiring v2.3.1.6 firmware are unable to download from the APC/SE websites
Product:
Rack PDU's with an embedded NMC3, including but not limited to newer model AP8K and AP9K
Solution:
v2.3.1.6 will be hosted in this KB article for users to download. This article will be removed when the files are available to download on the APC/SE websites.
Users requiring v2.3.1.6 firmware are unable to download from the APC/SE websites
Product:
Rack PDU's with an embedded NMC3, including but not limited to newer model AP8K and AP9K
Solution:
v2.3.1.6 will be hosted in this KB article for users to download. This article will be removed when the files are available to download on the APC/SE websites.