This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
To brain dead an Easy-UPS is to purge the charge in the brain of the UPS.
Product Line:
Easy-UPS Line-Interactive, Easy-UPS Online
Environment:
All serial numbers.
Cause:
Troubleshooting procedure often prescribed to clear some faults or unwanted behaviors.
Resolution:
To do this, follow the below procedure;
1: Disconnect any attached load.
2: Unplug the UPS from the wall socket.
3: Disconnect the UPS' internal battery or the battery disconnect switch if any.
4: Push and hold the ""On"" button on the UPS for 5 seconds
5: Reconnect internal battery or battery disconnect switch if any.
6: Plug UPS in to known good power source.
7: Turn UPS on.
Released for:Schneider Electric Egypt and North East Africa
