This FAQ has been written for NEAL (North East Africa and Levant) region. If you are looking for information for another region, please select the correct country from the top-left dropdown in the page and 'Navigate to Browse FAQs' in the Support menu.
Issue:
This document explains how to resolve the incorrect battery capacity being reported by the SRVL48RMBP2U.
Product Line:
Easy-UPS Li-ion Online
Cause:
The incorrect battery capacity displays on the Easy-UPS Li-ion when connected to SRVL48RMBP2U.
Resolution:
Upgrade the UPS firmware version to V02.2 or later. Firmware file and upgrade procedure are attached to this FAQ.
Released for:Schneider Electric Egypt and North East Africa
