Designing for Facility Management 2.0: Changing how digital systems are specified to achieve smart building outcomes

Facility Management 2.0 is a vision for the digital future of facility management (FM). This transformation will help FM teams operate more efficiently, improve facility performance, and create healthier, more productive work environments. However, the traditional design-build process must change and become more collaborative to ensure that FM teams have the digital tools necessary to achieve these outcomes. Greater collaboration will enable FM use cases to be better understood by all stakeholders, smart building infrastructure to be purposefully designed for maximum usability and effectiveness, build costs to be optimized, and technical risk to be minimized. This white paper brings together industry thought leaders – representing facility design, construction, systems integration, inspection, insurance, facility management software, and smart building technology – to discuss a recommended path forward, including the tangible benefits to each stakeholder with proof of success.