Issue
Unable to upgrade ION meter using ION over modbus when a HEP meter (ION9000,PM8000, ION7400) is the modbus gateway device
Product
ION9000
PM8000
ION7400
Environment
ION9000, PM8000, ION7400 is configured as modbus gateway with ION meter downstream using ION over Modbus
Resolution
Workaround options at this time
A) Connect directly to the meter, ideally via Ethernet port
B) Use a different gateway device such as EGX or Com'X. Not that upgrading the firmware via serial connection not not recommended.
Unable to upgrade ION meter using ION over modbus when a HEP meter (ION9000,PM8000, ION7400) is the modbus gateway device
Product
ION9000
PM8000
ION7400
Environment
ION9000, PM8000, ION7400 is configured as modbus gateway with ION meter downstream using ION over Modbus
Resolution
Workaround options at this time
A) Connect directly to the meter, ideally via Ethernet port
B) Use a different gateway device such as EGX or Com'X. Not that upgrading the firmware via serial connection not not recommended.
Released for:Schneider Electric Hong Kong
Issue
Unable to upgrade ION meter using ION over modbus when a HEP meter (ION9000,PM8000, ION7400) is the modbus gateway device
Product
ION9000
PM8000
ION7400
Environment
ION9000, PM8000, ION7400 is configured as modbus gateway with ION meter downstream using ION over Modbus
Resolution
Workaround options at this time
A) Connect directly to the meter, ideally via Ethernet port
B) Use a different gateway device such as EGX or Com'X. Not that upgrading the firmware via serial connection not not recommended.
Unable to upgrade ION meter using ION over modbus when a HEP meter (ION9000,PM8000, ION7400) is the modbus gateway device
Product
ION9000
PM8000
ION7400
Environment
ION9000, PM8000, ION7400 is configured as modbus gateway with ION meter downstream using ION over Modbus
Resolution
Workaround options at this time
A) Connect directly to the meter, ideally via Ethernet port
B) Use a different gateway device such as EGX or Com'X. Not that upgrading the firmware via serial connection not not recommended.
Released for:Schneider Electric Hong Kong
