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What hierarchies does the Branch Circuit Reports in Power Monitoring Expert for Data Center (PME4DC) support?
Issue:
One of the prerequisites for running the Branch Circuit Add-On Reports in PME4DC is to have the correct hierarchy successfully loaded and configured.

Product Line:
Power Monitoring Expert for Data Center 7.2.x

Environment:
Power Monitoring Expert for Data Center Software Configuration

Cause:
The Branch Circuit Power Report and the Branch Circuit Energy Report only supports specific hierarchies. When an unsupported hierarchy template is installed, the reports will not render any data.

Resolution:
It only supports the 2 hierarchies that are shipped with PME4DC  i.e. either the 2 level customer/circuit or 3 level customer/rack/circuit. These templates are located in the ...\Power Monitoring Expert DC Ed\Applications\HierarchyManager\SampleTemplates\DataCenter folder. It will not support any other hierarchy templates.

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