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Circle Health Group saves over £200k working with Schneider Electric to deliver a connected, digitised healthcare estate

London, UK

04/02/2025

  • Circle Health Group continues its successful partnership with Schneider Electric, with more than 75% of hospital sites now connected 

  • Using artificial intelligence and remote monitoring, 81% of maintenance tickets now solved remotely, reducing critical hospital downtime 

  • Insights into energy use supports sustainability initiatives to meet decarbonisation targets 

Schneider Electric, the leader in the digital transformation of energy management and automation, today announced the latest results of its partnership with Circle Health Group, the UK’s leading independent provider of private hospital services. 

With 53 hospitals and over 6,500 specialist consultants and doctors, Circle Health Group has made huge operational efficiency gains across its complex healthcare estate. Thanks to its ongoing relationship with Schneider Electric, the Group has saved over £200k since 2018 and has solved 81% of maintenance tickets remotely. 

Partnering with Schneider Electric in 2017, Circle Health Group started by rolling out energy management and building control solutions across its estate. As is the case for many healthcare providers, boosting operational efficiency whilst dealing with restricted budgets and workforce shortages was a major challenge for the estates team. With additional priorities such as decarbonisation, cybersecurity, and staff training, the Group decided to level up its partnership with Schneider Electric by transitioning to a Connected Services Hub and introducing EcoStruxure Building Operation

Circle Health Group now has access to a centralised overview of estate data and an advanced analytics platform with 24/7 remote maintenance support. Using over 500 AI-powered algorithms, the supplier-agnostic tool monitors alarms across critical equipment and systems to flag issues. Schneider Electric has now connected over 75% of the hospitals and is working on connecting another 15% by the end of Q1 2025. 

The digitisation of the estate is also supporting sustainability decision-making with detailed metrics across energy usage. The hospitals can now adapt quickly and with a greater degree of control across heating, ventilation, air conditioning, and space utilisation to provide adjustments and reduce the environmental impact. 

"As a healthcare provider it’s critical we minimise downtime so as not to impact patient care. The service plan we have in place with Schneider Electric is critical to this. We’re able to gain invaluable insights into how the estate is performing and take swift action, either remotely or via on-site support, if an issue is detected,” said Steven Buchan, Circle Health Group’s Director of Estates. “This digitised, data-driven approach has streamlined our operations bringing operational efficiencies whilst also giving us the information we need on our energy usage which supports our sustainability initiatives as we look to decarbonisation our operations.” 

"Times are tough for healthcare estate leaders," said Kas Mohammed, Schneider Electric’s Vice President of Digital Energy UK&I. "Circle Health Group is a shining example of how a digitised healthcare estate can reap massive efficiency rewards. These results show how 24/7 remote support, and connected systems can bring hospital operations back to full health, save vital funds, and prevent downtime in such a critical environment."  

Related resources  

EcoStruxure™ Building Operation – user friendly integrated software for optimised building performance 

Connected Services Hub 

Schneider Electric – revolutionising operations in healthcare 

 

About Schneider Electric  

Schneider’s purpose is to create Impact by empowering all to make the most of our energy and resources, bridging progress and sustainability for all. At Schneider, we call this Life Is On. 

Our mission is to be the trusted partner in Sustainability and Efficiency. 

We are a global industrial technology leader bringing world-leading expertise in electrification, automation and digitization to smart industries, resilient infrastructure, future-proof data centers, intelligent buildings, and intuitive homes. Anchored by our deep domain expertise, we provide integrated end-to-end lifecycle AI enabled Industrial IoT solutions with connected products, automation, software and services, delivering digital twins to enable profitable growth for our customers.  

We are a people company with an ecosystem of 150,000 colleagues and more than a million partners operating in over 100 countries to ensure proximity to our customers and stakeholders. We embrace diversity and inclusion in everything we do, guided by our meaningful purpose of a sustainable future for all.  

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