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Network Management Card 3 – dbg directory not included in Smart-UPS firmware

Issue:
The dbg directory is not included in Smart-UPS (SU) firmware.

Product:
Network Management Card 3 (AP9640, AP9641)

Environment:
All supported OS

Solution:

Follow the steps below to download the contents of the dbg directory.
1.    List the contents of the dbg directory from the console (using serial access, SSH, or Telnet):

apc> dir C:\dbg\*
2.    Download the contents of the dbg directory:

ftp> get C:\dbg\debug.txt
ftp> get C:\dbg\dump.txt

NOTE: The above example using FTP to download the missing files. FTP is disabled by default, and must be enabled before attempting to download the files.

Schneider Electric Ireland

Network Management Card 3 – dbg directory not included in Smart-UPS firmware

Issue:
The dbg directory is not included in Smart-UPS (SU) firmware.

Product:
Network Management Card 3 (AP9640, AP9641)

Environment: 
All supported OS

Solution:

Follow the steps below to download the contents of the dbg directory.
1.    List the contents of the dbg directory from the console (using serial access, SSH, or Telnet):

apc> dir C:\dbg\*
2.    Download the contents of the dbg directory:

ftp> get C:\dbg\debug.txt
ftp> get C:\dbg\dump.txt

NOTE: The above example using FTP to download the missing files. FTP is disabled by default, and must be enabled before attempting to download the files.
 

Schneider Electric Ireland

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